The operating brain for jewelry businesses.

Stripe

Charges, refunds, disputes, payouts and fees for every card payment.

Public API · Retail, Wholesale

• Imports five years of charges, refunds, disputes and payouts, then keeps them current from Stripe's events
• Finance sees every fee and payout, so card income can be matched to bank deposits
• Sales sees each payment's method and status, and every refund and dispute
• Read-only: KaratOS signs in with a restricted key that can't move money

Chase business bank accounts and credit cards

Business bank and credit card activity from Chase downloads and statements.

File import · Retail, Wholesale, Manufacturing

• Imports six years of Chase business checking, savings and credit card activity from CSV downloads, PDF statements or both
• Reads Chase's own statement layout, including checks paid by number, deposits, card and electronic withdrawals, and fees
• Stores a transaction once even when a CSV download and a PDF statement both include it
• Sorts each transaction into cash deposits, card settlements, vendor payments, payroll and fees for finance
• Read-only: KaratOS only reads the statements you download and never connects to your Chase account

Bank and credit card statements (any bank)

Bank and credit card statements from any bank, as CSV or PDF.

File import · Retail, Wholesale, Manufacturing

• Imports six years of bank and credit card transactions from any bank's CSV exports or PDF statements
• Sorts each transaction into cash deposits, card settlements, vendor payments, payroll and fees
• Stores a transaction once even when overlapping exports, or a CSV export and a PDF statement, both include it
• Lets finance check cash sales against cash deposits
• Read-only: KaratOS only reads the statements and never touches your accounts

QuickBooks Online

Invoices, payments, bills and the chart of accounts from the books.

Public API · Retail, Wholesale, Manufacturing

• Imports six years of invoices, bills, payments and journal entries, with the chart of accounts, customers and vendors
• Keeps every change after that within the sync interval, and notices records deleted in QuickBooks
• Lines invoices up with the payments applied to them, so finance can see what's still owed
• Keeps customer and vendor names without their emails, phone numbers, addresses or tax IDs
• Read-only: KaratOS only reads your books, even though QuickBooks' connection would allow changes

Xero

Invoices, payments, bills and the chart of accounts from the books.

Public API · Retail, Wholesale, Manufacturing

• Imports six years of invoices, bills, credit notes, payments, bank transactions and manual journals, with the chart of accounts and contacts
• Keeps every change after that within the sync interval, including invoices and bills voided or deleted in Xero
• Lines invoices and bills up with the payments applied to them, so finance can see what's still owed
• Keeps contact names without their emails, phone numbers, addresses or tax numbers
• Read-only: the connection is granted read scopes only, and KaratOS stops if one could ever change your books

Plaid

Accounts, balances and transactions from a linked bank.

Public API · Retail, Wholesale, Manufacturing

• Imports up to two years of bank and card transactions from a bank linked through Plaid
• Keeps every new, changed and removed transaction after that within the sync interval
• Reads each account's current and available balance on every sync
• Feeds finance the same transactions a bank statement would, so cash deposits are checked either way
• Read-only: keeps no account numbers or owner details, and never moves money or changes the link

Authorize.net

Card transactions, settlements and refunds through Authorize.net.

Public API · Retail, Wholesale

• Imports five years of settlement batches and the card and eCheck transactions in them, then keeps them current
• Finance sees what each batch settled to the bank, charges less refunds, so deposits can be matched
• Sales sees each payment's status, card brand and channel, and every refund, void and chargeback
• Keeps the card brand only: no card numbers, names, emails, addresses or customer IP addresses
• Read-only: KaratOS only reads your reports and never charges, refunds or voids anything

Affirm

Financed orders, refunds, disputes and daily settlements.

Public API · Retail

• Imports five years of Affirm financed orders, refunds, disputes and daily settlements, then keeps them current
• Sales sees each financed order's status, from authorized to captured, refunded or voided, matched to the store's order number
• Finance sees what Affirm deposited each day, sales less refunds and fees, under the deposit ID on the bank statement
• Keeps no shopper names, emails, phone numbers or addresses
• Read-only: KaratOS only reads your Affirm account and never captures, refunds or voids a loan

Avalara AvaTax

Sales tax calculated by jurisdiction for each sale.

Public API · Retail, Wholesale, Manufacturing

• Imports five years of sales tax for every sale, return and purchase, then keeps it current as transactions are committed, voided or adjusted
• Finance and compliance see the tax charged by state, county, city and special district, with each rate and taxable and exempt amount
• Shows which sales were tax exempt and why, such as resale, without keeping the exemption certificate number
• Links a transaction to the same customer's other records without keeping their name, email address or address
• Read-only: KaratOS never records, commits, voids or adjusts anything in AvaTax

TaxJar

Sales tax on each sale and refund, and the states with nexus.

Public API · Retail, Wholesale

• Imports five years of the sales and refunds recorded in TaxJar, from each source named, then the last 31 days again on each sync
• Shows the sales tax, amount, shipping, state and lines by SKU of each, the same way as AvaTax transactions
• Lists the states and countries the business has nexus in
• Keeps no customer names or ship-to addresses; a customer id becomes a keyed reference
• Read-only: KaratOS never records, changes or deletes a TaxJar transaction

FinCEN Form 8300 cash reporting

Cash payments over $10,000 that need a Form 8300, prepared and tracked until filed.

File import · Retail, Wholesale, Manufacturing

• Imports five years of Form 8300 filings: date filed, sales covered, cash, and the BSA Tracking ID or BSA ID
• Stops the Form 8300 reminder once a filing covers the sale, and raises it again if FinCEN rejects the filing
• Reminds the store to send the written customer statement due by January 31, never for a suspicious filing
• Reads only dates, sale and customer numbers, amounts and BSA numbers, never names or taxpayer numbers
• Read-only: filing stays with a person in BSA E-Filing, and KaratOS never changes the log

Refiner and scrap settlement statements

Refiner and scrap settlement statements: weights, assays and payouts.

File import · Retail, Wholesale, Manufacturing

• Imports five years of refiner and scrap settlements: lots, metals, weights, assays, metal credited and fees
• Checks each lot's fine weight against its weight and assay, and flags metal credited short
• Compares what each lot paid per fine ounce with spot on the day it settled, so a low payable rate shows up
• Reads weights in grams, pennyweight or troy ounces from columns named for their unit, never by guessing
• Read-only: KaratOS only reads the statements and never contacts your refiner

Gusto

Payroll, commissions and staff costs.

Public API · Retail, Wholesale, Manufacturing

• Imports three years of processed payrolls with their gross pay, taxes, benefits and company debit
• Shows what each employee was paid in each payroll, with hours, overtime, commissions and bonuses
• Tells regular payrolls from off-cycle bonus or correction runs
• Flags a regular payroll that costs far more than the ones before it, so it gets a second look
• Names employees by Gusto's id only, never keeping names, pay rates, bank details or tax withholdings
• Read-only: KaratOS never creates, changes or runs a payroll in Gusto

BILL

Supplier bills, approvals and vendor payments.

Public API · Retail, Wholesale, Manufacturing

• Imports six years of supplier bills with their due dates, balances, payment status and approval status
• Imports the vendors the store pays, and every payment with the bills it paid
• Keeps every change once, so a bill moving from unpaid to scheduled to paid is on the record
• Leaves out vendor email addresses, phone numbers, street addresses, tax ids, bank and account numbers, card digits and memos
• Read-only: KaratOS never pays, approves or changes anything in BILL, and its sign-in leaves out payments and funding accounts

Ramp

Company card purchases with their category, GL account, receipt and approval state.

Public API · Retail, Wholesale, Manufacturing

• Imports five years of company card transactions, then each one Ramp says changed since the last sync
• Shows each purchase's amount, merchant, spend category, GL account, receipt and approval state for month-end
• Keeps cardholders as their Ramp user ID with department and location, never a name, memo text or receipt file
• Read-only: the app is given no write scope, so KaratOS never adds a memo or codes a transaction

Klarna

What Klarna paid out, with each sale, return, fee and commission behind it.

Public API · Retail

• Imports five years of Klarna payouts, then each new one, with every sale, return, fee and commission behind it
• Shows what Klarna deposited under the payment reference on the bank statement, with its totals
• Matches each settlement line to its Klarna order, capture or refund and the store's own order reference
• Read-only: sends only settlement reads, so KaratOS never captures or refunds a Klarna order

Afterpay

Pay-over-time orders and refunds.

Public API · Retail

• Imports five years of Afterpay orders and refunds, then keeps the last 60 days current as orders are captured, refunded or voided
• Sales sees each pay-over-time order's amount and state, matched to the store's own order number
• Finance sees what was captured and refunded on each order, in whole cents
• Keeps no shopper names, emails, phone numbers, addresses or items
• Read-only: KaratOS only reads your Afterpay account and never captures, refunds or voids an order

Aurora Payments

Card and ACH settlement batches, with each transaction in them, matched to deposits.

Public API · Retail

• Imports five years of card and ACH settlement batches, each with its transactions, then each new or settled batch
• Matches each deposit to its batch's sales, refunds and net, and each transaction's tax, tip and surcharge
• Keeps no customer name, email, phone or card digits
• Read-only: KaratOS never refunds or voids a transaction

Sola Payments (formerly Cardknox)

Card and check payments and refunds through the gateway, layaway installments included.

Public API · Retail, Wholesale

• Imports five years of card and check payments and refunds, then the last two days again on each sync
• Shows each payment's amount, card brand, approval, void and batch, the same way as Stripe and Authorize.net payments
• Links payments to the customer's orders and layaway by a keyed reference, never a name, card or email address
• Read-only: KaratOS never charges a card, refunds a payment or sets up a schedule

PayPal

PayPal sales, refunds, fees and disputes.

Public API · Retail, Wholesale

Sezzle

Pay-in-four orders, refunds and settlements.

Public API · Retail

QuickBooks Desktop

Sales, bills and the chart of accounts from desktop QuickBooks files.

File import · Retail, Wholesale, Manufacturing

Signifyd

Fraud decisions and chargeback outcomes for online orders.

Public API · Retail

ClearSale

Fraud reviews and chargeback outcomes for online orders.

Partner · Retail

Synchrony

Store credit card applications, financed sales and settlements.

Partner · Retail

Acima

Lease-to-own applications, funded agreements and payments.

Partner · Retail

Progressive Leasing

Lease-to-own agreements and funding for customers without credit.

Partner · Retail

Snap Finance

Lease-to-own and financed purchases for customers with thin credit.

Partner · Retail

Jewelers Board of Trade

Trade credit ratings for suppliers and trading partners.

Partner · Wholesale, Manufacturing

ADP Workforce Now

Payroll, commissions and staff costs from ADP.

Partner · Retail, Wholesale, Manufacturing

Paychex Flex

Payroll, commissions and staff costs from Paychex.

Partner · Retail, Wholesale, Manufacturing

LeadsOnline secondhand reporting

Gold and secondhand purchases reported to local police.

Partner · Retail

cardONE Fintech

Payments and financing offered to the store's customers.

To confirm · Retail

American First Finance

Consumer financing and lease-to-own applications, funded contracts and settlements.

Partner · Retail

Wells Fargo Jewelry Advantage

Financed sales and merchant summaries from the store's Wells Fargo program.

File import · Retail

OWL Financial Group

Collateral loans to the business and the pieces pledged against them.

To confirm · Retail, Wholesale, Manufacturing

Klaviyo

Email and SMS campaigns, flows, lists and the orders they brought in.

Public API · Retail

• Imports every profile, list, segment, campaign and flow, then keeps them current
• Marketing sees five years of sends, opens, clicks, conversions and revenue for each campaign and flow message
• Clienteling sees whether each customer agreed to email and text marketing, and which lists and segments they are in
• Links a Klaviyo profile to the same person's form submissions without keeping their email address, phone number, name or location
• Read-only: the connector only reads, and asks for a key with read-only scopes

Mailchimp

Email campaigns, audiences, opens and clicks.

Public API · Retail

• Imports every audience and subscriber, and five years of sent campaigns with their reports, then keeps them current
• Shows each campaign's sends, opens, clicks, bounces, unsubscribes and the orders and revenue it brought in
• Keeps each subscriber's status and consent, linked to the same person's forms, bookings and Klaviyo profile
• Never keeps a subscriber's email address, name, phone number, birthday or address
• Read-only: KaratOS never adds, changes or emails anyone in Mailchimp

Google Analytics 4

Website visits, traffic sources and conversions.

Public API · Retail, Wholesale

• Imports two years of daily website sessions, users and new users by channel and by source and medium, then keeps them current
• Shows the key events, purchases and revenue each channel brought in
• Shows how often each product was viewed, added to cart and bought online
• Reports are totals by day, so no visitor is ever named
• Read-only: KaratOS never changes anything in Google Analytics

Google Ads

Search and shopping ad spend, clicks and conversions.

Public API · Retail

• Imports two years of daily spend, impressions, clicks, conversions and conversion value for every campaign, then keeps them current
• Reads the last two weeks again on every sync, as Google keeps attributing conversions to past clicks
• Shows each campaign's status, channel and daily budget, so spend that brings in no sales stands out
• Pausing a campaign and changing its budget are declared but turned off; each would need a named person's approval

Meta Ads

Facebook and Instagram ad spend and results.

Public API · Retail

• Imports two years of daily Facebook and Instagram ad spend, reach, clicks and purchases for every campaign, then keeps them current
• Reads the last two weeks again on every sync, as Meta keeps attributing purchases to past views and clicks
• Sits beside Google Ads, so spend and what it brought back compare across both
• Pausing a campaign and changing its budget are declared but turned off; each would need a named person's approval

Google Business Profile

Google reviews, local listing views, calls and direction requests.

Partner · Retail

• Imports two years of Google reviews for every location, then the new and edited ones on each sync
• Marks reviews of two stars or fewer for follow-up and shows which still wait on a reply
• Shows each location's daily Maps and Search views, calls, direction requests and website clicks
• Never keeps a reviewer's name or photo, and masks emails and phone numbers in review text
• Read-only: KaratOS never replies to a review or changes a listing

Yotpo reviews and loyalty

Product and store reviews, and loyalty points and tiers.

Public API · Retail

• Imports five years of product and store reviews, then the reviews changed in the last two days on each sync
• Shows each review's rating, product, excerpt, sentiment and whether it was verified or incentivized, the same way as Yext and Birdeye reviews
• Shows each Loyalty member's points balance, points earned, perks redeemed, VIP tier and spend
• Links reviewers and members to their bookings and orders by a keyed reference, never a name or email address
• Read-only: KaratOS never replies to a review or changes a member's points

Judge.me

Product and store reviews and ratings, with low ratings marked for follow-up.

Public API · Retail

• Imports five years of product and store reviews, then the reviews posted or changed in the last two days on each sync
• Marks reviews of two stars or fewer for follow-up
• Shows each review's rating, product, excerpt, photos and whether the reviewer was a verified buyer, the same way as Yext and Yotpo reviews
• Links reviewers to their orders by a keyed reference, never a name or email address
• Read-only: KaratOS never replies to, publishes or hides a review

Smile.io

Loyalty points, VIP tiers and referrals.

Public API · Retail

• Imports five years of loyalty customers and points transactions, then reads only what changed on each sync
• Shows each customer's points balance, program state, VIP tier, when it ends and how far they are from the next tier
• Links each loyalty customer to the same customer as forms, Klaviyo, Quo and Yotpo, without keeping the email address
• Keeps no names, birthdays, referral links or transaction notes
• Read-only: KaratOS never adds or takes away points

Trustpilot

Company reviews and the store's trust score.

Public API · Retail, Wholesale

• Imports five years of Trustpilot reviews, then rereads the last 30 days each sync so replies and edits show up
• Marks reviews of two stars or fewer for follow-up, and reviews the store hasn't replied to as waiting on a reply
• Tracks the store's trust score and its review counts by rating
• Shows each review's rating, excerpt, verification and reply the same way as Yext, Yotpo and Judge.me reviews, never the reviewer's name
• Read-only: KaratOS never replies to a review or sends an invitation

Pinterest

Pins and pin analytics, where bridal shoppers save ideas.

Public API · Retail, Manufacturing

• Imports every Pin the store has made, with its title, the page it links to and its 90-day and lifetime metrics
• Ranks the store's 50 most saved Pins over the last 30 days, so the rings and styles shoppers save most stand out
• Reads the account's daily impressions, saves, Pin clicks and outbound clicks for the 90 days Pinterest keeps
• Keeps no Pin description, and drops a title holding an @ and a link's query string
• Creating a Pin for a product is declared but turned off, and would need a named person's approval

TikTok

The store's own TikTok videos and how they perform.

Public API · Retail

• Imports every public video the store posted in the last two years, with its title, link, length and views, likes, comments and shares
• Reads the videos of the last 90 days again on each sync, so a video that keeps gaining views shows it
• Records the account's followers and total likes each day, so growth can be set against store visits and online sales
• Keeps no video description, and drops a title holding an @ and a link's query string
• Posting a product video is declared but turned off, and would need a named person's approval

TikTok Ads

TikTok ad spend and results.

Public API · Retail

• Imports two years of daily TikTok ad spend, impressions, reach, clicks and purchases for every campaign, then keeps them current
• Reads the last four weeks again on every sync, as TikTok keeps attributing purchases to past views and clicks
• Sits beside Google Ads and Meta Ads, so spend and what it brought back compare across all three
• Pausing and resuming a campaign are declared but turned off; each would need a named person's approval

Yext

Reviews from many sites in one place, including Yelp, and the store's locations.

Public API · Retail

• Imports two years of reviews from Google, Yelp, Facebook and the other sites Yext watches, with the rating, an excerpt and where to answer it
• Flags every review the store hasn't replied to yet, so none goes unanswered
• Reads each location's name, address, time zone and whether it is closed
• Keeps no reviewer name or email, and masks email addresses and phone numbers in what a review says
• Replying to a review and changing a location's hours are declared but turned off, and would need a named person's approval

Google Merchant Center

Product listings on Google Shopping, which are turned down and why.

Public API · Retail

Attentive

SMS and email campaigns, subscribers and the revenue they drove.

Public API · Retail

Yelp

Yelp rating, review excerpts and business details.

Public API · Retail

The Knot Pro

Engaged couple leads and reviews from The Knot and WeddingWire.

To confirm · Retail

Postscript

Shopify SMS campaigns, subscribers and the sales they brought in.

Partner · Retail

Amptive

Campaign results, website leads and ad reports from the store's marketing agency.

To confirm · Retail, Wholesale, Manufacturing

Smart Age Solutions (SEO Genie, Smart Care app)

Website and SEO results, and care plans sold through the Smart Care app.

To confirm · Retail

GemIQ (GemLightbox and GemStudio)

Product photos, 360 videos and descriptions for each item.

To confirm · Retail, Wholesale, Manufacturing

Perfect Corp Jewelry Virtual Try-On API

Virtual try-on sessions for rings, necklaces and earrings.

Public API · Retail, Wholesale

Gmail

Who emailed whom and when, for customer and vendor conversations.

Public API · Retail, Wholesale, Manufacturing

• Imports five years of mail metadata from one mailbox: who wrote to whom, when, which thread and which labels
• Keeps label changes and deletions after that from the mailbox history, within the sync interval
• Tells vendor mail from customer mail by the sender's business domain, so buying sees which suppliers write most
• Never reads message bodies, attachments or subjects, and keeps no email addresses, only a private reference per person
• Read-only: the connection can't read or change mail content, and KaratOS stops if it is ever granted more

Slack

Staff hand-offs about repairs, custom orders and sales.

Public API · Retail, Wholesale, Manufacturing

• Imports five years of messages and threads from the channels the KaratOS app is invited to, and nothing else
• Keeps who posted, when, in which channel and thread, with reply, file and reaction counts
• Keeps message text only for the channels the owner lists, with emails, phone numbers and other long numbers taken out
• Never keeps names or Slack profiles, only a private reference per person, and counts files without opening them
• Read-only: the app holds no permission to post, and KaratOS stops if it is ever given one

Instagram DMs, Facebook Messenger and WhatsApp Business

Customer conversations from Instagram DMs, Facebook Messenger and WhatsApp Business.

Public API · Retail

• Imports the latest 20 messages of every Messenger and Instagram conversation from the last five years, then keeps them current
• Takes each WhatsApp message and delivery status as Meta sends it, checking the signature on every delivery
• Shows who wrote, on which app, and whether each message came from the customer or the store
• Links each WhatsApp customer to the same customer as Quo, forms and Klaviyo, without keeping the number
• Keeps no message text, attachments, names, emails, usernames or phone numbers
• Read-only: KaratOS never sends a reply or marks a conversation read

Twilio

Text message and call logs from the store's phone lines.

Public API · Retail, Wholesale

• Imports five years of the store's texts, WhatsApp messages and calls: who, when, which line and how each one ended
• Flags customers who called and couldn't get through, until someone calls or texts them back
• Shows delivery failures and what each text and call cost
• Keeps no message bodies and no phone numbers: each customer becomes a keyed reference
• Read-only: a restricted API key that can only read the logs, and the account's Auth Token is turned down

Microsoft 365 Outlook mail and calendar

Customer and vendor email and appointments on Microsoft 365.

Public API · Retail, Wholesale, Manufacturing

• Imports five years of the mailbox's Inbox and Sent Items, then keeps up with every new, changed and removed message
• Knows who the store writes to and hears from, and how recently, with customers and vendors as private references
• Imports the calendar from five years back to a year ahead: appointments, who was invited, who accepted, and cancellations
• Never keeps subjects, message bodies, attachments, event titles, locations or meeting links
• Read-only: the app is given read on one mailbox and can't send, move, delete or book anything

Any other mailbox (IMAP)

Mail from any provider that offers IMAP, for stores not on Google or Microsoft.

Public API · Retail, Wholesale, Manufacturing

• Imports five years of mail metadata from INBOX and Sent on any IMAP mailbox: who wrote to whom, when and which thread
• Keeps up with new mail after that by UID, folder by folder, and reads a folder again if its server renumbers it
• Tells vendor mail from customer mail by the sender's business domain, the same way Gmail's and Outlook's connectors do
• Never fetches message bodies, attachments or subjects, and keeps no email addresses, only a private reference per person
• Read-only: folders open with EXAMINE and messages are read with PEEK, so KaratOS never marks, moves or deletes mail

Microsoft Teams

Channel messages where staff hand off repairs, custom orders and sales.

Public API · Retail, Wholesale, Manufacturing

• Imports five years of one team's channel messages and replies, then keeps up with every new, edited and deleted one
• Shows who hands off repairs, custom orders and sales to whom, in which channel and thread, and how busy each channel is
• Keeps people as private references, the same person the same reference across channels
• Never keeps message text, subjects, attachments, channel names or display names
• Read-only: the app is installed in one team with read permissions and can't post, edit or delete anything

RingCentral

Business phone call logs, texts and voicemail.

Public API · Retail, Wholesale, Manufacturing

• Imports two years of calls, texts and voicemail on the store's RingCentral line, then rereads the last day on each sync
• Shows who called or wrote, whether a call was missed, how long it ran, and whether a text or voicemail was read
• Links each caller to the same customer as Quo, forms, Klaviyo and AvaTax, without keeping the number
• Keeps no message text, voicemail audio, transcripts, recordings or caller names
• Read-only: KaratOS never sends a text or places a call

Quo (formerly OpenPhone)

Calls and texts on the store's Quo lines, and how fast they were answered.

Public API · Retail

• Imports two years of calls and texts on every Quo line, then rereads the last day on each sync
• Shows who called or wrote, whether a call was missed, how long it ran and when each text was delivered
• Links each caller to the same customer as forms, Klaviyo and AvaTax, without keeping the number
• Keeps no message text, recordings, transcripts, voicemails or call summaries
• Read-only: KaratOS never sends a text or changes a Quo contact

Zoom

Virtual consultations: who met, when and for how long.

Public API · Retail, Wholesale, Manufacturing

• Imports six months of the account's past meetings, then the last two days again on each sync
• Shows when each meeting started and ended, how long it ran, and how many people joined
• Links each guest to the customer's bookings and forms by a keyed reference, never a name or email address
• Notes whether a meeting was recorded, shared a screen or had a summary, without reading any of them
• Read-only: the client won't use a token with any scope that can change Zoom

Gorgias

Helpdesk tickets from email, chat and social.

Public API · Retail

• Imports five years of helpdesk tickets and every message on them, then reads only the tickets that changed on each sync
• Shows each ticket's status, channel, tags, assignee, satisfaction score, and when it was opened, answered and closed
• Links each customer to the same customer as forms, Klaviyo, Quo and AvaTax, without keeping the email address
• Keeps no message text, subjects, attachments or customer names
• Read-only: KaratOS never replies, tags or changes a ticket

Zendesk

Helpdesk tickets and customer conversations.

Public API · Retail, Wholesale, Manufacturing

• Imports five years of helpdesk tickets and customers, then reads only what changed on each sync
• Shows each ticket's status, type, priority, channel, tags, requester, assignee, group, satisfaction rating and times
• Links each Zendesk customer to the same customer as forms, Klaviyo, Quo and Gorgias, without keeping the email address or phone number
• Keeps no subjects, comments, descriptions, names or custom fields
• Read-only: KaratOS never replies, tags or changes a ticket

Podium

Customer texts, webchat and review requests.

Public API · Retail

Apple Messages for Business

iMessage conversations with customers.

Partner · Retail

Shopify

Orders, refunds, fulfillments, products and customers from the online store and Shopify POS.

Public API · Retail, Wholesale

• Imports five years of orders, refunds and fulfillments, then keeps them current as orders change
• Sales sees every online and Shopify POS sale and return, with how it was paid
• Inventory sees every product and variant with its price and stock on hand
• Clienteling sees each customer and whether they agreed to email marketing
• Read-only: KaratOS never changes anything in your store
• Changing a price and creating a discount code for one customer are declared but turned off; each would need a named person's approval

Inventory and POS systems

Inventory and sales exports from any point-of-sale system, mapped column by column.

File import · Retail

• Imports item lists, stock counts, customer lists and sales from any POS that exports CSV
• Reads each system's own column names through a mapping profile, with a generic profile built in
• Groups sale lines into receipts and turns negative lines into returns
• Picks up new and changed export files on every sync, without counting a row twice
• Read-only: KaratOS only reads the export files and never changes anything in your POS

WooCommerce

Orders, refunds, products and stock from a WooCommerce store.

Public API · Retail

• Imports five years of orders and refunds and the whole catalog, then keeps them current
• Sales sees every WooCommerce sale and return with its SKUs and how it was paid, the same way as Shopify sales
• Inventory sees each product and variation with its price, and the stock WooCommerce counts for it
• Links a customer's orders together without keeping their name, email address, phone number or address
• Read-only: KaratOS connects with a Read key and only ever reads from your store

BigCommerce

Orders, refunds, products and stock from a BigCommerce store.

Public API · Retail, Wholesale

• Imports five years of orders, refunds, products and customers, then keeps them current
• Sales sees every BigCommerce sale and return with its SKUs and how it was paid, the same way as Shopify sales
• Inventory sees each product and variant with its price, and the stock on hand at each location
• Wholesale price lists come in with each variant's price and quantity tiers
• Links a customer's orders together without keeping their name, email address, phone number or address
• Read-only: KaratOS reads with GET requests only and asks for read-only scopes

Wix

Orders, products, stock and customers from a Wix store.

Public API · Retail

• Imports five years of orders and the whole catalog, stock and contact list, then keeps them current
• Sales sees every Wix sale and refunded item with its SKUs, the same way as Shopify sales
• Inventory sees each product and variant with its price, and the stock Wix counts for it
• Works with both Wix Stores catalogs, the older V1 and the current V3
• Links a customer's orders and profile without keeping their name, email address, phone number or address
• Read-only: KaratOS checks its Wix app holds read permissions only and won't run otherwise

Etsy

Etsy orders, refunds, listings and stock.

Public API · Retail, Manufacturing

• Imports five years of Etsy orders, then reads every order changed since the last sync
• Sales sees every paid Etsy sale and full refund with its SKUs, the same way as eBay and Shopify sales
• Inventory sees every listing, in every state, with each product's price and stock on Etsy
• Keeps no buyer name, email address, shipping address or checkout message
• Changing a listing's stock or price and marking an order shipped are declared but turned off, each needing approval

eBay

eBay orders, often estate and pre-owned pieces.

Public API · Retail, Wholesale

• Imports the two years of eBay orders that eBay keeps, then reads every order changed since the last sync
• Sales sees every eBay sale and full line refund with its SKUs, the same way as Shopify and BigCommerce sales
• Shows what eBay kept in fees on each order, so a piece's margin on eBay compares with the store's own
• Keeps no buyer username, name, email address or shipping address
• Setting a listing's quantity or price and adding tracking are declared but turned off, each needing approval

Amazon (Selling Partner API)

Amazon orders, fees and refunds, and the stock in Amazon's warehouses.

Public API · Retail, Wholesale, Manufacturing

• Imports two years of Amazon orders with their status, totals and lines, counted as sales next to the store and website
• Reads every sale, fee, refund and transfer Amazon posts to the seller's account, with its breakdown and the order it belongs to
• Counts each SKU's stock in Amazon's warehouses: ready to ship, inbound, reserved and unsellable
• Never asks Amazon for the buyer's name or address
• Changing a listing's quantity or price is declared but turned off, and would need a named person's approval

Squarespace Commerce

Orders, products, stock, customers and transactions from a Squarespace store.

Public API · Retail

• Reads the whole catalog with each variant's price, sale price and stock, on every sync
• Reads every stock line, so on-hand counts stay current
• Imports five years of orders, then the orders changed since the last sync
• Keeps customers under keyed references, never their emails, names or addresses
• Read-only: updating stock and fulfilling orders are declared but turned off

Whatnot

Live-show and marketplace orders, products and stock.

Public API · Retail, Wholesale

• Imports every Whatnot order and product, then keeps the last 60 days of orders and every product current
• Sales sees each live-show and marketplace sale with its SKUs, and each cancellation nets it back out
• Inventory sees every product's variants with their price and the stock available on Whatnot
• Keeps no buyer ids, usernames or display names, and no item descriptions
• Read-only: KaratOS only reads your Whatnot account and never cancels an order or changes stock

Adobe Commerce (Magento)

Orders, products, stock and customers from an Adobe Commerce or Magento store.

Public API · Retail, Wholesale

Thinkspace

Website product listings fed from the store's POS, with web leads and orders.

File import · Retail

iJewel3D

Hosted 3D jewelry models, ring configurations and AR try-on sessions.

Public API · Retail, Wholesale, Manufacturing

Valigara

Inventory and listings the store syndicates to marketplaces and its own website.

To confirm · Retail, Wholesale, Manufacturing

Punchmark

Website orders, product listings and leads from a Punchmark jewelry website.

Partner · Retail

TikTok Shop

Orders, products and returns from TikTok's in-app shop.

Partner · Retail

Faire

Wholesale orders from independent boutiques through the Faire marketplace.

Public API · Wholesale, Manufacturing

NuORDER

B2B wholesale orders, line sheets and buyers.

Public API · Wholesale, Manufacturing

JOOR

B2B wholesale orders and buyers.

Partner · Wholesale, Manufacturing

Gemist Designer

Custom ring designs, quotes, stone choices and order status.

Partner · Retail

Caratwise

Custom engagement ring designs, quotes and the leads sent to manufacturers.

Partner · Retail

Uploadify

Jewelry inventory, invoices, memos and marketplace listings.

To confirm · Retail, Wholesale

Kickflip jewelry configurator

Configuration summaries and engraving files for each custom order.

To confirm · Retail, Manufacturing

Custom Ring Builder

Ring builder sessions and the diamonds shoppers pick on a Shopify store.

Partner · Retail

Keyideas RingBuilder

Ring builder selections with diamond and gemstone feeds on a Shopify store.

File import · Retail

Chrono24 dealer inventory feed

The dealer's Chrono24 listings, prices and sold status.

File import · Retail, Wholesale

Loupe for Dealers

Listings, prices and stock across Chrono24, eBay and the dealer's own site.

File import · Retail

Bezel seller portal

Authenticated watch listings, offers and sales on Bezel.

Partner · Retail, Wholesale

Grailzee

Watches the dealer sells through Grailzee's weekly no-reserve auctions.

Partner · Retail, Wholesale

Wristcheck

Watches sent to Wristcheck on consignment or instant sale.

To confirm · Retail

The 1916 Company (WatchBox)

Watches bought from and sold to The 1916 Company, tracked as a trade counterparty.

To confirm · Retail

Jomashop vendor integration

Orders, tracking, invoices and stock for approved Jomashop vendors.

Partner · Retail, Wholesale

WatchCharts Marketplace

Watch listings on the WatchCharts Marketplace, with their price context.

To confirm · Retail

PIRO

Manufacturing jobs, and the metal each casting tree took and gave back, from PIRO.

File import · Wholesale, Manufacturing

• Imports five years of PIRO manufacturing jobs: status, stage, style, order number, metal, dates and weights
• Stores each change to a job once, so a report exported every day keeps a history of where each job stood
• Records each casting tree's metal issued, metal returned and the loss between them, in grams
• Reads weights in grams or pennyweight from columns named for their unit, never by guessing
• Keeps only order numbers from jobs, never customer names
• Read-only: KaratOS only reads the exported reports and never changes anything in PIRO

Acumatica JewelShop

Inventory, production, memo and the books from JewelShop.

Public API · Wholesale, Manufacturing

• Reads every stock item with what each warehouse has on hand, on every sync
• Imports five years of sales orders, then the orders changed since the last sync
• Keeps customers under keyed references, never their account codes or contacts
• Read-only: KaratOS never changes an item, an order or the books

Formlabs 3D printing

Print runs for wax and resin models, from queue to finished.

Public API · Retail, Manufacturing

• Imports a year of print runs, then the runs made in the last few days on each sync
• Follows each run from the queue to finished or failed, with its printer, resin, volume and layers
• Never keeps a print's name, who sent it, notes, part names or photos
• Read-only: KaratOS never changes a printer or its groups

NetSuite

Items, orders, purchase orders and the books.

Public API · Wholesale, Manufacturing

• Imports every item and vendor and six years of orders, invoices and journal entries, then what changed on each sync
• Shows stock on hand, available, committed and on order for each item at each location
• Reads NetSuite's books the same way as QuickBooks and Xero, so finance sees one set of invoices and journal entries
• Never keeps a vendor's name when the vendor is a person
• Read-only: KaratOS never creates or changes a NetSuite record

Katana

Manufacturing orders with their costs and material shortages, and stock by location.

Public API · Manufacturing

• Imports five years of manufacturing orders, then each one changed since the last sync, deleted ones as cancelled
• Shows each order's status, quantities, deadlines, total, material and operations cost, and whether its materials are in stock
• Counts stock for every product and material at each location, with what is committed, expected and short
• Read-only: KaratOS never creates, changes or deletes a manufacturing order

Cin7 Core

Inventory, purchasing and sales across channels.

Public API · Retail, Wholesale, Manufacturing

• Imports every product, customer and supplier and five years of sales and purchases, then what changed on each sync
• Shows stock on hand, allocated, available and on order for each product at each location, bin and batch
• Reads sales and purchases with what is paid and still owed, the same way as the store and books connectors
• Never keeps a customer's or supplier's address, contact, phone number or email address
• Read-only: KaratOS never changes stock or posts an order in Cin7 Core

e-Jewelry for Business Central

Items, vendors, and sales and purchase invoices on Business Central.

Public API · Retail, Wholesale, Manufacturing

• Imports every item and vendor and five years of sales and purchase invoices, then what changed on each sync
• Shows each item's price, cost and units on hand next to retail and memo
• Reads e-Jewelry's books the same way as NetSuite, QuickBooks and Xero, so finance sees one set of invoices and bills
• Never keeps a customer's name, address, email or phone, only Business Central's id
• Read-only: KaratOS never creates or changes an e-Jewelry record

Gem Logic

Products on each sales channel, with SKU, status and size.

Public API · Retail, Wholesale, Manufacturing

• Imports every product on each sales channel, then reads them again on each sync so a new status shows
• Keeps each product's SKU, status, channel, image count, weight and size
• Read-only: KaratOS never changes a product, sale or repair

Adaptive Jewelry ERP

Items, production, memo and sales from Adaptive's jewelry ERP.

To confirm · Retail, Wholesale, Manufacturing

DiamTrade

Diamond and jewelry inventory, memo and trading records.

To confirm · Wholesale, Manufacturing

MatrixGold CAD

Custom design files and metal weight estimates.

To confirm · Retail, Manufacturing

RightClick

Stock, bills of materials, job bags and costing.

To confirm · Wholesale, Manufacturing

Unbridaled OS

Inventory and production for diamond and jewelry houses.

To confirm · Wholesale, Manufacturing

RFID and barcode tray counts

Tray and case scans, checked against what should be there each night.

File import · Retail, Wholesale, Manufacturing

• Imports two years of tray and case counts: what was read, when, and by whom
• Flags a tray whose latest count came up short, naming the missing tags and their cost where KaratOS knows the SKU
• Points out pieces read in the wrong tray
• Counts a tag once however many times the reader picked it up, and reads the same export twice without counting it twice
• Read-only: KaratOS only reads the export files and never changes anything in the reader software

Deputy

Shifts, timesheets and leave with their hours and cost, by location and area.

Public API · Retail, Wholesale, Manufacturing

• Imports every location, area and team member, and three years of shifts, timesheets and leave, then what changed
• Shows scheduled and worked hours and their cost by day, location and area, so labor can be set against sales
• Keeps team members as their Deputy ID with location and dates, never a name, birthday, address or contact
• Read-only: KaratOS never publishes a schedule or approves a timesheet

Asana

Tasks and projects that track repairs, custom orders and buying trips.

Public API · Retail, Wholesale, Manufacturing

• Imports five years of tasks from every project you can see, such as repairs, custom orders and production jobs, then keeps them current
• Keeps each task's section, due and start dates, assignee, whether it is done, and its number, select, date and people fields
• Notices archived projects, and who commented on a task and when
• Never asks Asana for task names, notes, comment text or text fields, where customers' names are written
• Read-only: KaratOS never creates or changes anything in Asana

Trello

Boards and cards that track repairs, custom orders and buying.

Public API · Retail, Wholesale, Manufacturing

• Imports five years of cards from every board you can see, such as repairs, custom orders and buying, then keeps them current
• Keeps each card's list, due date, start date, members, labels, checklist progress and number, date, checkbox and dropdown fields
• Records each time a card moves between lists, so a repair sitting too long in one list shows up
• Notices archived and deleted cards, and who commented when
• Never keeps card names, descriptions, comment text or text fields, where customers' names are written
• Read-only: KaratOS never creates, moves or changes anything in Trello

Airtable

Bases for memo logs, repair intake and custom order tracking.

Public API · Retail, Wholesale, Manufacturing

• Imports five years of records from every base you share, such as memo logs, repair intake and custom orders, then keeps them current
• Keeps each record's numbers, money, percents, ratings, checkboxes, dates, select options and links to other records
• Knows each table's fields, so a department can tell which one holds a stage, a price or a due date
• Never asks Airtable for text, email, phone, attachment, collaborator, formula or lookup fields, where customers' names are written
• Read-only: KaratOS never creates or changes anything in Airtable

Notion

Databases and pages for job tracking, procedures and buying notes.

Public API · Retail, Wholesale, Manufacturing

• Imports five years of pages from every database you share, such as repairs, custom orders and buying, then keeps them current
• Keeps each page's numbers, checkboxes, dates, selects, statuses, relations, people and unique ids
• Knows each database's properties, so a department can tell which one holds a status, a price or a due date
• Never asks Notion for titles, text, email, phone, URL, file, formula or rollup properties, where customers' names are written
• Read-only: KaratOS never creates or changes anything in Notion

Verkada store traffic

Store traffic counts from cameras, compared with sales.

Public API · Retail

• Imports two years of hourly people counts from every counting line, then the hours since the last sync
• Shows how many people came in and went out each hour at each camera and site, to set against sales
• Never keeps the site's street address or a video frame
• Read-only: the API key is made read-only in Verkada, and KaratOS never changes a camera or setting

RepairShopr

Repair tickets, estimates and invoices, from intake to payment.

Public API · Retail

• Imports five years of repair tickets, estimates and invoices, then what changed
• Follows each job from intake through its quote to the invoice and whether it was paid
• Keeps customers as their RepairShopr ID, never a name, email, phone or address
• Read-only: KaratOS never changes a ticket, estimate or invoice

OFAC sanctions lists

Large buyers and sellers checked against the US Treasury sanctions lists.

Public API · Retail, Wholesale, Manufacturing

JSA crime alerts

Jewelry crime alerts and bulletins for the store's area.

File import · Retail, Wholesale, Manufacturing

Homebase

Staff schedules and time clock, set against sales.

Partner · Retail

ShopperTrak

Door counts from store traffic counters, compared with sales.

Partner · Retail

Reshyne

Jewelry and watch repair work orders, status and vendor prices.

Partner · Retail, Wholesale

Jewelers' Toolbox and Benchtrax

Repair and custom quotes, metal buying and bench job tracking.

To confirm · Retail, Manufacturing

Jewelry Sales Academy

Sales training progress and course completions.

To confirm · Retail

DCA Learning

Online courses for sales associates and who has finished them.

To confirm · Retail

KaratCare: Jewelry Repairs

Repair pipeline, quotes, invoices and warranty records.

Partner · Retail

Asiga Composer

3D printer build jobs and history for casting.

To confirm · Manufacturing

JM Alarm Response Program (with Securitas)

Guard responses to store alarms and the incident reports.

To confirm · Retail

The Watch Register

Serial number checks against lost and stolen watches before buying one.

Partner · Retail, Wholesale

Art Loss Register

Due-diligence searches for stolen valuables before buying.

To confirm · Retail, Wholesale

RepairDesk

Repair tickets, intake checklists, warranty claims and serialized stock.

Public API · Retail

HubSpot

Contacts, companies, deals and activities from the sales pipeline.

Public API · Retail, Wholesale

• Imports five years of contacts, companies, deals, tickets and logged calls, emails, meetings, notes and tasks
• Keeps every change after that within the sync interval, including records deleted in HubSpot
• Shows each deal's pipeline, stage, amount and close date, linked to its contacts and companies
• Keeps contact names only: no email addresses, phone numbers, addresses, notes, email bodies or call recordings
• Read-only: the private app holds read scopes only, and KaratOS stops if it could ever change your CRM

Monday.com

Boards and updates used to track custom orders, repairs and follow-ups.

Public API · Retail, Wholesale, Manufacturing

• Imports five years of items from every board you can see, such as custom orders, repairs and production jobs, then keeps them current
• Keeps each item's stage, dates, numbers, checkboxes, dropdown labels, timelines and assigned people
• Notices items deleted or archived in monday.com
• Leaves out text, notes, emails, phone numbers, addresses, files and links unless you allow a column
• Never keeps item names or what a comment says, only who commented and when
• Read-only: KaratOS never creates or changes anything in monday.com

Custom forms

Inquiry and appointment requests from Typeform and website forms.

Public API · Retail

• Imports five years of appointment requests, repair intake and custom order requests from Typeform, then keeps them current
• Takes signed submissions from your own website form or any form tool that can sign them
• Sorts each submission into appointment, repair or custom order requests with the date, piece, metal, stone and budget asked for
• Links a customer's requests together without keeping their email address or phone number
• Never keeps names, contact details, descriptions in the customer's own words or uploaded photos
• Read-only: KaratOS only reads your forms' responses and never changes a form

Birdeye

Customer reviews, surveys and messages across review sites.

Public API · Retail

• Imports five years of reviews from every site Birdeye gathers them from, then every new or changed review
• Shows each review's rating, site, an excerpt and whether the store has replied, the same way as Yext reviews
• Keeps no reviewer names, photos or customer records, and masks email addresses and phone numbers in review text
• Read-only: KaratOS never replies to a review or sends a review request

Calendly

Booked consultations, bridal appointments and repair drop-offs.

Public API · Retail

• Imports two years of appointments and the year ahead, such as bridal consultations, repair drop-offs and pickups, then keeps them current
• Shows each appointment's kind, time, length, host, and whether it was in person, by phone or on video
• Notices cancellations, reschedules and no-shows, and who cancelled
• Links a booking to the same person's form submissions and Klaviyo profile without keeping their name, email address or phone number
• Never keeps answers to the booking questions, meeting notes, cancellation reasons or addresses
• Read-only: KaratOS never books, cancels or changes anything in Calendly

Acuity Scheduling

Booked appointments and who showed up for them.

Public API · Retail

• Imports two years of appointments and the 90 days ahead, such as bridal consultations, repair drop-offs and pickups
• Keeps appointments from 60 days back to 90 days ahead current, so moves, cancellations and no-shows are seen
• Shows each appointment's kind, type, calendar by id, time, length, price and amount paid
• Links a booking to the same person's form submissions, Calendly bookings and Klaviyo profile without keeping their name, email or phone
• Never keeps notes, intake form answers, labels, locations or staff and calendar names, and never asks for the forms
• Read-only: KaratOS never books, cancels or changes anything in Acuity Scheduling

Clientbook

Clienteling notes, wish lists, follow-ups and sales by associate.

Partner · Retail

Diamond Relations CRM

The jewelry sales pipeline: deals by stage and follow-ups by salesperson.

To confirm · Retail

GemFlow

Quotes sent after try-on appointments, with photos, specs and prices.

To confirm · Retail

Google Workspace and Drive

Files in Google Drive, such as appraisals, quotes and vendor terms.

Public API · Retail, Wholesale, Manufacturing

• Imports the names, types, folders, sizes and edit times of the files in the folder the business shares, then keeps up with every change
• Reads the Sheets ranges the owner lists, such as a price list or a stock count, and stores a new version whenever they change
• Imports five years of appointments from the listed calendars, then keeps new, moved and cancelled ones
• Never downloads files and never keeps appointment titles, descriptions, meeting links or attendee addresses
• Read-only: the connection can't change files or calendars, and KaratOS stops if it is ever granted more

Docusign

Signed appraisal, consignment, memo and custom order agreements, and who has yet to sign.

Public API · Retail, Wholesale, Manufacturing

• Imports five years of agreements sent for signature, such as consignment and memo agreements, then keeps them current
• Shows each agreement's status and when it was sent, viewed, signed, declined, completed or voided
• Knows who has yet to sign each agreement out for signature, so unsigned ones can be chased
• Links an agreement to the same person's other records without keeping their name or email address
• Never keeps email subjects, messages, decline reasons or what was typed into a field, and never downloads a document
• Read-only: KaratOS never sends, voids or changes anything in Docusign

Dropbox

Files such as invoices, appraisals and design files.

Public API · Retail, Wholesale, Manufacturing

• Imports the names, kinds, folders, sizes and edit times of the files in the folder you share, then keeps up with every change
• Sees files that are added, edited, moved or deleted, such as a new statement, invoice, appraisal or design file
• Knows each file's kind, such as a PDF statement, a spreadsheet, a photo or a CAD design file
• Never keeps folder paths, sharing or who made a change, and file names can be left out
• Read-only: the token can't change, move or share anything in Dropbox

Microsoft OneDrive and SharePoint files

Files kept in OneDrive or SharePoint.

Public API · Retail, Wholesale, Manufacturing

• Imports the names, kinds, folders, sizes and edit times of the files in the library you share, then keeps up with every change
• Sees files that are added, edited, renamed, moved or deleted in OneDrive or SharePoint, such as a new statement or invoice
• Knows each file's kind, such as a PDF statement, a spreadsheet, a photo or a CAD design file
• Never keeps paths, sharing, links or who made a change, and file names can be left out
• Read-only: the app is granted read on one site and can't change, move or share anything

3Design CAD

Jewelry CAD project files and renders.

File import · Retail, Manufacturing

RhinoArtisan

CAD designs with their pricing and technical reports.

File import · Retail, Manufacturing

TiaraCAD

CAD designs and the reports exported from them.

File import · Manufacturing

eLUXE3D scanning

3D scans of customer pieces for CAD, restoration and records.

File import · Retail, Manufacturing

BLNG AI

Sketch-to-render jewelry design projects.

To confirm · Retail, Manufacturing

Jewelers' Assist (RingOS, JewelAR and STL Master)

Ring builder designs, AR try-ons and CAD files.

To confirm · Wholesale, Manufacturing

Instappraise

Appraisal documents, item descriptions and values.

Partner · Retail

Lightspeed Retail

Sales, refunds, items, stock and customers from Lightspeed Retail.

Public API · Retail

• Imports five years of sales and returns from every outlet, with every product, stock level and customer, then keeps them current
• Sales sees every Lightspeed sale and return with its SKUs and how it was paid, the same way as Square and Shopify sales
• Inventory sees each product with its price, and the stock on hand at each outlet
• Links a customer's purchases together without keeping their name, email address, phone number, birthday or address
• Read-only: KaratOS connects with read scopes only and stops if the connection could change anything

Square

Sales, refunds, items and stock from Square.

Public API · Retail

• Imports five years of orders, payments and refunds from every location, then keeps them current
• Sales sees every Square sale and return with its SKUs and how it was paid, the same way as Shopify sales
• Inventory sees each catalog item and variation with its price, and the stock counted at each location
• Links a customer's purchases together without keeping their name, email address, phone number or address
• Keeps only the card brand of a card payment, never its number
• Read-only: KaratOS connects with read scopes only and stops if a token could change anything

Clover

Orders, payments, refunds, items, stock and customers from Clover.

Public API · Retail

• Imports five years of Clover orders, payments and refunds, then keeps them current as they change
• Sales sees every counter sale and return with its lines and how it was paid, in the same shape as Shopify
• Inventory sees every item with its price and cost, and the stock on hand each day
• Clienteling sees each customer as a private reference with their marketing choice, never their name or contact details
• Read-only: KaratOS only reads from Clover and never changes stock, items or orders

WatchTraderHub

A watch dealer's listings, spare parts, stock and orders.

Public API · Retail, Wholesale

• Imports every published watch listing, spare part and reported order, then reads only what changed since the last sync
• Inventory sees each watch with its brand, stock number, price and whether it is in stock or sold
• Inventory sees each spare part with its maker, stock number, price and quantity on hand
• Sales sees each order the dealer's site reports, with its status and totals, without counting the sale twice
• Keeps no buyer names, emails, phones or addresses, and no descriptions or photos
• Read-only: KaratOS only reads your WatchTraderHub account and never reports or cancels an order

The Jewelry Shopkeeper

Daily sales, repairs, layaways and payables.

File import · Retail, Wholesale

WristBook

Watch inventory, cost basis, deals, consignor payouts and wish lists.

File import · Retail, Wholesale

The Edge (Abbott Jewelry Systems)

Sales, inventory, repairs and customers from The Edge.

Partner · Retail

Jewel360

Sales, inventory, repairs and customers from Jewel360.

Partner · Retail

ARMS

Sales, inventory, repairs and customers from ARMS.

To confirm · Retail

Luxare

Sales, inventory and repairs from Diaspark's Luxare suite.

To confirm · Retail, Wholesale, Manufacturing

Clarity Point of Sale

Sales, inventory and workshop jobs.

To confirm · Retail

JewelMate Enterprise Retail

Sales, customers, job envelopes, repairs and appraisals.

Partner · Retail

CaratIQ

Sales, inventory and clienteling notes.

To confirm · Retail

Flawless POS

Sales, repairs, memo, RFID counts, appraisals and clienteling.

To confirm · Retail, Wholesale

Crystal

Serialized stock, memo, repairs, custom orders and layaways.

To confirm · Retail

Guild Jeweler

Inventory, appraisals, consignments and repairs.

To confirm · Retail

wJewel

Sales, layaways, appraisals, customers and repairs.

To confirm · Retail

ChainDrive

Sales, inventory and merchandising across a chain's stores.

File import · Retail, Wholesale

Elefta

Watch and jewelry inventory with serial numbers, memos and repairs.

File import · Retail, Wholesale

Chronodesk

Watch inventory, invoices, margin-scheme tax and customers.

To confirm · Retail

WatchManager.app

Dealer inventory, customers, sales, invoices and suppliers.

To confirm · Retail

nFusion Solutions metals feed

Live and historical metal prices for repricing and buying.

Public API · Retail, Wholesale, Manufacturing

• Keeps gold, silver, platinum and palladium spot prices current from nFusion, in dollars per troy ounce
• Imports five years of daily closing prices, so price moves and melt values have history behind them
• Feeds melt values for inventory and gold bought from the public, and flags big moves in spot price
• Read-only: nFusion only publishes prices, and KaratOS sends it nothing but read requests

Metals-API

Spot prices for gold, silver, platinum and palladium.

Public API · Retail, Wholesale, Manufacturing

• Keeps gold, silver, platinum and palladium spot prices current, in dollars per troy ounce
• Imports a year of daily closing prices, or up to five, so price moves have history behind them
• Feeds melt values for inventory and gold bought from the public, and flags big moves in spot price
• Read-only: Metals-API only publishes prices, and KaratOS sends it nothing but read requests

TheWatchSearch (by TheWatchCloud)

Watch listings shared in the dealer WhatsApp groups the store is in.

File import · Retail, Wholesale

• Turns the dealer WhatsApp groups the store is in into a feed of offers: brand, reference, buy or sell, price, year, condition and set
• Shows which references several dealers are hunting right now, and the lowest price other dealers are asking for each
• Reads iPhone and Android chat exports in any date style, and prices in dollars, euros, pounds, Swiss francs, Hong Kong dollars and more
• Keeps only the offer: dealers become keyed references, and the messages' own words are never stored
• Read-only: KaratOS reads the exports you save and never connects to WhatsApp or TheWatchSearch

Search The Watch Market Business API

Watch prices, 13-week price history and days to sell by reference.

Public API · Retail, Wholesale

• Gives a fair market price for each reference the store follows: listings, low, high, mean and market value
• Shows how many days half, and nearly all, of a reference's listings take to sell, before the store buys or prices one
• Keeps 13 weeks of weekly prices in every currency the market quotes, so a trade-in offer can follow the trend
• Stays inside the plan's daily allowance, leaving room for the vendor's own assistant access
• Read-only: the Business API only answers GETs, and KaratOS declares no writes

Geller's Blue Book

Standard repair prices, so quotes stay consistent.

Partner · Retail

Kitco metal prices

Kitco spot prices for gold, silver, platinum and palladium.

Partner · Retail, Wholesale, Manufacturing

Tenoris

Sales benchmarks by category and price point from independent jewelers.

Partner · Retail, Wholesale, Manufacturing

Edge Retail Academy and Edge Pulse

Peer benchmarks for turn, inventory aging and open-to-buy.

Partner · Retail

ElixIQ.io (formerly WatchFind.io)

Watch listings pulled from dealer WhatsApp groups, with alerts.

To confirm · Retail, Wholesale

WatchCharts API

Watch market prices, price history, retail prices and appraisals by reference.

Public API · Retail, Wholesale

EveryWatch

Watch auction results, dealer listings and price analytics.

Partner · Retail, Wholesale

Chrono24 ChronoPulse index

The ChronoPulse luxury watch market index.

To confirm · Retail, Wholesale

Subdial price data

Watch price data and supply charts.

To confirm · Retail

WatchAnalytics

Watch price indexes and valuations.

To confirm · Retail

ShipStation

Shipments, labels, insured values and tracking across carriers.

Public API · Retail, Wholesale

• Imports two years of shipments and labels, then the shipments changed since the last sync and the last 30 days of labels on each sync
• Shows each parcel's insured value next to what the customer paid, so an underinsured parcel stands out
• Tracks each label until it is delivered, with its carrier, service, signature and costs, the same way as UPS tracking
• Never keeps a name, street address, phone number, email address or buyer note
• Read-only: KaratOS never buys or voids a label

FedEx

Tracking, delivery exceptions and signature-required parcels.

Public API · Retail, Wholesale, Manufacturing

• Follows every FedEx package on the business's list, from label created to delivered or returned
• Flags a delivery exception, such as a damaged parcel or a missed delivery, as soon as FedEx records it
• Shows which parcels needed a direct or adult signature, for insured jewelry shipments
• Gives the expected delivery day and the delivered day, for repairs, memo goods and customer orders
• Read-only: KaratOS only reads tracking, never creates labels, and keeps no names, addresses or signatures

UPS

Tracking, delivery exceptions and signature-required parcels.

Public API · Retail, Wholesale, Manufacturing

• Follows every UPS package on the business's list, from label created to delivered or returned
• Flags a delivery exception, such as a damaged parcel or a missed signature, as soon as UPS records it
• Shows which parcels needed a signature and which went UPS Premier, for insured jewelry shipments
• Gives the expected delivery day and the delivered day, for repairs, memo goods and customer orders
• Read-only: KaratOS only reads tracking, never creates labels, and keeps no names, addresses or signatures

JM Shipping Solution

Insured parcels with their tracking, claims and reconciled carrier charges.

Partner · Retail, Wholesale

• Imports five years of JM Shipping Solution shipments, then keeps the last 60 days current
• Sales sees each insured parcel's carrier, service, tracking and whether it is underinsured
• Finance sees each insurance claim's status and amounts, and every reconciled carrier charge
• Keeps no names, companies, street addresses, postal codes, phone numbers or package contents
• Read-only: KaratOS never buys a label, cancels a shipment, files a claim or disputes a charge

USPS

Tracking for Registered Mail and other USPS parcels.

Public API · Retail, Wholesale, Manufacturing

Parcel Pro

Insured shipments, declared values, tracking and claims.

Partner · Retail, Wholesale, Manufacturing

Malca-Amit

Secure shipments of valuables, with tracking and invoices.

Partner · Wholesale, Manufacturing

Cabrella Shipping Insurance

Insured shipments, declared values and claims.

Partner · Retail, Wholesale, Manufacturing

Brink's Global Services

Secure shipping bookings, tracking, customs papers and invoices.

Partner · Retail, Wholesale, Manufacturing

RapNet and the Rapaport Price List

The weekly Rapaport Price List for round and pear diamonds.

Public API · Retail, Wholesale

• Reads the Rapaport Price List for round and pear diamonds every week it is published
• Records which prices moved in each new list, and by how much
• Gives buying, appraisals and wholesale the same reference price for every stone
• Read-only: KaratOS only reads the price list and never lists, uploads or contacts sellers

IDEX Online

The diamonds the store offers on its website from the IDEX network, and what was listed, repriced or sold.

Public API · Retail, Wholesale

• Reads the diamonds the business offers from the IDEX network, with grades, measurements and its own asking prices
• Records each stone that is newly listed, repriced or regraded, and each one that leaves the feed
• Reads the lab-grown feed too when the business has IDEX's lab-grown add-on
• Read-only: KaratOS only reads the feed and never lists stones or contacts suppliers

Nivoda

Diamonds from a saved Nivoda search, with grades, prices and what was listed, repriced or sold.

Public API · Retail, Wholesale

• Reads the diamonds a saved Nivoda search finds, with grades, measurements and prices
• Records each diamond that is newly listed, repriced or regraded, and each one that leaves the search
• Spaces its requests 30 seconds apart, as Nivoda asks, and never marks stones sold on a partial read
• Read-only: KaratOS only searches and never holds or orders a diamond

Vision360 (v360)

360 media for each diamond, linked to its stock number and certificate.

File import · Wholesale, Manufacturing

VDB (Virtual Diamond Boutique)

Diamond and gemstone listings the store sources from VDB.

Partner · Retail, Wholesale

Polygon

Diamond listings and memos, including Memo-Track.

To confirm · Retail, Wholesale

Tracr

Tracr IDs and origin confirmation for De Beers diamonds.

Partner · Retail, Wholesale, Manufacturing

Diatech Marketplace

B2B diamond and jewelry listings with memo, hold and offer trades.

Partner · Wholesale, Manufacturing

GemCloud and Gemolith

Colored gemstone inventory, media and grading.

To confirm · Wholesale, Manufacturing

Get-Diamonds

B2B polished diamond listings and online tenders.

To confirm · Retail, Wholesale, Manufacturing

LGDeal

B2B lab-grown diamond listings, orders and memos.

To confirm · Retail, Wholesale

Stuller

Invoices on the store's Stuller account and Stuller's metal market rates.

Public API · Retail, Manufacturing

• Reads every Stuller invoice from the last five years, with its lines, totals, status and tracking number
• Records each invoice again when its status or tracking changes, so shipments can be followed
• Keeps the metal rates each invoice was priced at, and Stuller's current rates for gold, silver, platinum and palladium
• Read-only: KaratOS only reads invoices and rates and never places an order

Supplier invoices and memos

Invoices and memos from any supplier, with memo terms and warranty statements.

File import · Retail, Wholesale, Manufacturing

• Imports six years of supplier invoice and memo lines: items, quantities, costs, memo terms and due dates
• Follows every memo line to the date it must go back or be paid for, with the memo reminder
• Tells natural diamonds from lab-grown ones, and diamond-cut metal from diamonds
• Flags a recent invoice or memo for natural diamonds with no System of Warranties statement on it
• Read-only: KaratOS only reads the exports and never contacts your suppliers

WatchBase Data Feed

Watch reference specs and calibers for listings, by brand.

Public API · Retail, Wholesale

• Reads the reference specs of every watch of the brands the store deals in, from WatchBase
• Inventory and sales see each reference's caliber, case, dial, water resistance and release year
• Later syncs read only the watches WatchBase added or changed since the brand was last read
• Caps the watch reads a sync makes, so DataFeed credits are spent only as far as the store allows
• Read-only: WatchBase only gives data, and KaratOS sends it nothing but read requests

Retail Jewelers Organization (RJO)

Buying group vendor programs, terms and rebates earned.

File import · Retail

IJO buying group

Buying group vendor programs and rebates earned.

File import · Retail

Overnight Mountings

Mounting catalogs with images and prices.

File import · Retail

GemFind JewelCloud

Supplier product catalogs and diamond feeds published to the store's website.

Partner · Retail, Wholesale, Manufacturing

Quality Gold

Orders, invoices and catalog items from Quality Gold.

To confirm · Retail

Rio Grande

Bench tool, findings and metal orders and invoices for the workshop.

To confirm · Retail, Manufacturing

Laravo

Brand product data, codes and images mapped to the store's POS.

Partner · Retail, Wholesale, Manufacturing

Lashbrook Builder

Custom band configurations and special orders.

To confirm · Retail, Manufacturing

Master Casting and Cad order system

Casting and 3D print orders, cost estimates and status.

To confirm · Retail, Manufacturing

Bransom bsmart-links

Supplier price, image and product line feeds.

To confirm · Retail

Hoover & Strong (refining and myAuction)

Refining lots and settlements, metal orders and goods sold through myAuction.

To confirm · Retail, Manufacturing

Wholesalr.io

Dealer-to-dealer watch wholesale listings and alerts.

To confirm · Wholesale

WorldWatch Market

Inventory shared across a network of watch dealers.

To confirm · Wholesale

GIA Report Results

GIA grading reports for the store's certificates, and any changes GIA makes to them.

Public API · Retail, Wholesale, Manufacturing

• Confirms each GIA certificate number the business holds, with shape, carat weight, color, clarity, cut and proportions
• Tells natural diamonds, laboratory-grown diamonds, pearls and colored stones apart by report type
• Flags a certificate number GIA has no report for, so it can be checked before the piece is sold or insured
• Keeps every report current through GIA's changed-reports feed, without paying for a second lookup
• Read-only: KaratOS only reads reports and never changes anything at GIA

HRD Antwerp report check

HRD Antwerp diamond and jewellery reports for the store's report numbers, and whether HRD still lists them as valid.

Public API · Retail, Wholesale

• Confirms each HRD Antwerp report number the business holds, with shape, carat weight, color, clarity, cut, polish, symmetry and proportions
• Reads jewellery reports too: the piece's type, metal, diamond count and total carat weight
• Flags a report number HRD has no report for, or no longer lists as valid, so it is checked before the piece is sold or insured
• Looks a report up again when HRD reissues it
• Read-only: KaratOS only reads reports and never changes anything at HRD

IGI report verification

IGI report details checked against the stones in stock.

To confirm · Retail, Wholesale

GemGuide Appraisal Software

Appraisals written in GemGuide, with their values and descriptions.

To confirm · Retail

GCAL report verification

GCAL report details checked against the stones in stock.

To confirm · Retail, Wholesale

AGL report verification

AGL colored stone and pearl reports checked against the stones in stock.

To confirm · Retail, Wholesale

DiaTrue detectors

Lab-grown diamond screening results for each parcel or piece.

To confirm · Retail, Wholesale, Manufacturing

DRC Guardian

Lab-grown diamond detection results for loose lots and set jewelry.

To confirm · Retail, Wholesale, Manufacturing

Sarine (Profile, Diamond Journey and report verification)

Grading data, provenance and stone media for each diamond.

Partner · Retail, Wholesale, Manufacturing

Gübelin Report Verification

Gübelin lab report details checked by document number.

To confirm · Retail, Wholesale, Manufacturing

GSI report access

GSI grading reports and the status of stones at the lab.

Partner · Retail, Wholesale, Manufacturing

Yehuda Sherlock Holmes / Watson AI

Lab-grown diamond detection results captured through the device's app.

To confirm · Retail, Wholesale, Manufacturing

EDI with retail partners (X12 850, 855, 856, 810, 846, 852)

Purchase orders, acknowledgments, ship notices, invoices, inventory and sell-through from retail partners.

EDI · Wholesale, Manufacturing

• Imports two years of purchase orders (850), inventory reports (846) and sell-through (852) from retail partners
• Reads the copies of the acknowledgments (855), ship notices (856) and invoices (810) the business sent back
• Checks every envelope's control numbers and counts, and names the file and document when one doesn't add up
• Stores an order a partner sends twice once, and a changed order as a new version
• Read-only: KaratOS only reads the mailbox folder and never sends a document to a partner

BIG Network (Balance to Buy and SalesRep Direct)

Sales, on-hand and sell-through by vendor, gathered from many jewelry POS systems.

Partner · Retail, Wholesale

Extend product protection

Protection plans sold with each product, and the orders they were sold on.

Public API · Retail

• Imports every product protection contract and order Extend holds for the store, then what changed
• Shows each plan's status, term, coverage dates, price and the product and order it covers
• Keeps no customer name, email, phone or address, only ids, amounts, dates, statuses and products
• Read-only: KaratOS never creates, changes or cancels a contract or an order in Extend